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Return Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at Contact us at sales@electronicsrus.com.au

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit
  • Customers are responsible for return shipping costs. Contact us if you have any issues & we will do our best to help you out.

Refunds:

We will process the refund after receipt of the product by Electronics R Us.

  • Products returned within 30 days of purchase will be refunded. Refund will be processed based on the mode of payment of the order.
  • Any products returned after 30 days of payment will be credited as store credit.